This website uses cookies

Read our Privacy policy and Terms of use for more information.

Every time I got stuck, I went and learned something.

That reflex built my career. I left school before I was sixteen and started work at nineteen, while most of the people I'd grown up with were partway through degrees. I knew that gap had to account for something. So hard work became my signature. First in, last out, learning whatever the next job needed while I was already doing it. That worked for a long stretch, and it kept working, which is exactly what made it hard to notice when it stopped.

Somewhere in my late thirties the returns changed. I was carrying more and more people by then, responsible for their work as well as my own, and there was no longer a version of the week where I could out-effort the problem. You cannot delegate and also be the one doing everything. The reflex that had built the whole thing had found its ceiling, and my instinct at every roadblock was still the same: go and learn something.

There was a promotion earlier in my career that should have told me, though it took me a long time to read it properly. Just over a decade ago a reorganization put a new AVP over my part of the business. He came into my office and said he wanted me to take a director role running a flagship product, one carrying a serious share of the company's growth. I had been a project manager. It was a bigger jump than I had been promised or prepared for, and I was honored and slightly frightened by it.

Here is what I had not done in the weeks before that conversation. I had not acquired a new skill. Nothing about my capability had changed that quarter. What changed was a restructure that put someone new in a position to look across his available people, and I was close enough to the work and visible enough in it that he thought of me. The ability had been sitting there for a while. It took a particular person, at a particular moment, deciding to convert it into a title.

 
That gap between being capable and being recognized is where most stalled careers sit, and learning does not close it.
 

The trap is seductive because the alternative feels impossible. When a career stops moving, the most available explanation is that something is missing, and the most available fix is to go and get it. A course, a certification, a framework, whatever tool everyone is suddenly talking about. It reads as progress because it is measurable and sits entirely within your control. Nobody has to grant you permission to learn something, which is precisely why people reach for it when the thing they need requires other people. The pace of new tools has made that close to continuous, so there is always a respectable reason to postpone the harder work.

There is something harder underneath the reflex, and it took me a long time to name it. When I moved into security I did not know the domain, and I went out and collected courses and certifications. I told myself that was so I could do the work. Closer to the truth, it was so I could feel entitled to be in the room.

Nobody had hired me for domain knowledge. They hired me for the experience I already had and for how I carried myself, both obvious to them and invisible to me. Somebody had already decided I belonged. I spent that first stretch building a case anyway, addressed to nobody. Starting out the way I did teaches you to expect the question about whether you have earned your place, and I went on expecting it long after anyone had stopped asking. The arithmetic never made sense. I had done enough to be hired, so the judgment had already gone my way, and the fear that turned up was never about getting in. It was about being found out for having gotten there.

That is the part worth watching, because the fear does not show up when things are calm. It arrives under pressure, and what it asks for is always another skill.

I want to be careful here, because this argument can be made badly. Sometimes the gap really is a skill. Engineering leaders in particular stand in a discipline where the ground really does move, and there are moments where not knowing the current tools is a real problem rather than an imagined one. Credentials are worth something too. I finished my own bachelor's degree when I was 42, and I have never regretted it.

But for most of the managers and senior operators I have watched stall, and for the stretch of my own career I spent stuck, the missing thing was not a skill. It is more of a positioning problem than a skills problem.

That problem sounds vague because most people have no framework for position, so it stays a feeling rather than something you can work on. It has parts, though, and there are seven of them.

Narrative is whether there is a sentence about you that other people can repeat when you are not there.
Sponsors are the people who will spend their own standing on your behalf, which is different from the people who like you.
Visibility is whether the people who decide know what you do, as opposed to knowing your name.
Role scope is whether the job you hold is shaped like the job you want next, because the next one is usually given to someone already doing most of it.
Evidence is whether there is a record of your work that survives contact with a room you are not in.
Political capital is what you have banked, with whom, and what you have spent it on.
Timing is whether the window is open at all, which is the one nobody controls and everybody ignores.

  

Skills sit underneath all seven of those. They are the price of entry, and at the level where the next role gets decided they are almost never the binding constraint. Everybody in that conversation is capable. That is what makes it a conversation.

Named parts turn a mood into a diagnosis. "I'm stuck" is not actionable, but "my evidence is three years old and my only sponsor left in March" is a week's work with an obvious first move.

 

THE ONE MOVE

Before you sign up for anything, there is a cheaper test. Think of the last thing you decided to learn because you felt stuck, and write down what you expected it to change. Then be honest about whether it would have made you better at a job you are already doing well. If it would have, you have found your trap, and the thing you were avoiding is on the list above.

Don't be deterred if two of the seven are carrying the weight, or if the two aren't the parts you would have guessed. If you want to see where yours sit, the diagnostic scores your position across all seven and takes about five minutes.

~Scott

Next issue: your mentors aren't your sponsors, and why only one of those relationships moves you.

  

A note on working sessions. I keep a small number open each month: one hour, one named problem, $300. If this issue described a situation you are standing in, that is what the hour is for. Book a working session here.